Row Wrapper 2

Pier Splendor

4.6765
(68 Reviews)

Capacity

1 Bedroom
2 Bath
Sleeps 6

Search Availability

About

Set your sights on Pier Splendor at Calypso Resort & Towers where you can relax and enjoy spectacular beachfront and pier views from the unit’s private 19th floor balcony. This 1-bedroom, two bath condo comfortably accommodates up to six people making this the perfect place for families and friends to play in paradise. From Pier Splendor’s west end location in Panama City Beach, you can grab your walking shoes and take a stroll to Russell-Fields Pier, shop at Pier Park where you’ll find over a dozen restaurants and one hundred specialty and anchor stores, or quickly drive to area highlights such as Gulf World for an unforgettable swim with the dolphins!

A well-appointed kitchen, including stainless steel appliances, coffee maker, dishwasher, cookware, utensils, and a great view affords convenience for times when a home cooked meal is the only item on the menu. The bright and airy bedroom provides privacy, a king-sized bed, and boasts an en suite bath with full shower/tub combo.  Adults and kids alike will love the cute, twin-over-twin hallway bunk beds nicely located near the second hallway bath complete with a full stand-up shower. And the queen sleeper sofa in the living room offers the best morning wake up view in the house.

Luxury amenities at Pier Splendor include: 
•    Free Wi-Fi and cable with a flat screen smart TV in the living room & bedroom
•    Central A/C
•    Fresh linens and towels for every guest
•    Stackable washer and dryer inside the unit
•    Iron and ironing board
•    Seasonal Heated Pool 
•    Unforgettable sunrise and sunset views from the beachfront private balcony

Calypso community offerings include access to the private beach area, 1 seasonally heated outdoor swimming pool, a seasonal tiki bar, and full fitness center.  Calypso also offers convenient 15-minute parking in front of the resort for vehicle unloading and loading.

*GUESTS ARE REQUIRED TO PAY A $50.00 PARKING PASS FEE SEPARATELY FROM RESERVATION TOTAL. MAX 1 PASS. ONCE YOUR RESERVATION IS BOOKED, A CONFIRMATION LINK WILL BE EMAILED WITH YOUR ARRIVAL INFORMATION AND INSTRUCTIONS ON PAYING FOR THE PARKING PASS. THE PASS MUST BE PRINTED PRIOR TO YOUR ARRIVAL, LEFT IN YOUR WINDSHIELD AND DISPLAYED FOR ENTRY AND EXIT TO THE GATED PARKING GARAGE UPON ARRIVAL AND THROUGHOUT YOUR STAY. CALYPSO RESORT & TOWERS DOES NOT ALLOW TRAILER PARKING, GOLF CARTS, SCOOTERS, MINI VEHICLESOR BOATS OF ANY TYPE ON PREMISES OR IN THE PARKING DECK. MAX VEHICLE HEIGHT IS 7' AND THERE IS NO PROMISE OF ONSITE PARKING FOR OVERSIZED VEHICLES. 

A rental agreement must be signed to secure your reservation. If the rental agreement is not signed, you will not receive the arrival information. The arrival information will be e-mailed 1 day prior to arrival. 

Pier Splendor is also available for long term winter rentals from November to the end of February. Guests that stay at the property longer than 1 month will have a cap on electric utilities. The owner will pay $100 of the electric bill each month, with guest responsible for any overage.  Please note that the cleaning fee will be higher for long term stays, which will not reflect when booking through this website. The cleaning fee will be calculated when the reservation comes through and you will be contacted with the total amount.

Features

Amenities

  • Pets Not Allowed
  • Smoking Not Allowed
  • Minimum Age Limit
  • Communal Pool
  • Kitchen
  • Dining Area
  • Coffee Maker
  • Cooking Basics
  • Washer
  • Dryer
  • Keypad
  • Patio Or Balcony
  • Wifi

Location

  • Panama City Beach
  • Beach Front
  • Ocean View
  • Calypso Tower 1/East

Type

  • Condos
  • 1 Bedroom

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Map

Reviews

Leave a Review

Everything was well communicated with the owners. Everything was as they said. Room very clean.

June 2021

Overall
5

Communicating with the owners was very easy. No troubles at all checking in. Highly recommend using these renters!!

Manager's Response

Thank you Lisa! We are happy to hear you didn't have any troubles checking in and recommend us! We appreciate your stay and feedback!

Excellent Condo

June 2021

Overall
5

Very happy with everything about the place, location and management. Communication with the property manager was easy and they were very professional. Excellent location. The condo was in great shape. Family had a great time. Will stay again.

Manager's Response

Thank you so much Todd! We appreciate your kind words and your stay! We are happy to hear that you were satisfied with the location and condo! We would love to host you and your family again!

Excellent Condo

June 2021

Overall
5

Very happy with everything about the place, location and management. Communication with the property manager was easy and they were very professional. Excellent location. The condo was in great shape. Family had a great time. Will stay again.

Manager's Response

Thank you so much Todd! We appreciate your kind words and your stay! We are happy to hear that you were satisfied with the location and condo! We would love to host you and your family again!

Great location and super clean

June 2021

Overall
5

Loved the location and the condo was super clean.

Manager's Response

Thank you Pam! We appreciate your compliments and are happy to hear that you loved the location and the clean condo! We would love to host you again!

Great location!

October 2024

Overall
5

Great location! The host (Amanda) was super responsive! Even on the weekends and when requesting last minute to extend our stay, she was always quick and friendly to reply. While we did visit during "shoulder" season in October, the elevators were always reliable and quick for the entire 2 weeks (was worried about at being on the 19th floor - the views tho!). Overall, definitely recommend!

Manager's Response

Thank you for your stay and kind review Andrew! We appreciate your stay and are so happy you enjoyed your stay! We look forward to hosting you again in the future!

Wonderful Anniversary

September 2024

Overall
5

My wife and I thoroughly enjoyed our stay at 1907 Tower 1. The room was exactly what we needed and the resort was great. We will book again.

Manager's Response

Thank you Russ! We are so happy that you enjoyed your anniversary trip and the condo! We cannot wait to have you back again in the future!

Family trip 2024

August 2024

Overall
5

Wonderful, clean easy communication and very accurate listing! Will book again!!!

Manager's Response

Thank you for your kind review and we are so happy that you enjoyed your stay & the condo. We look forward to hosting you again in the future!

nice place

July 2024

Overall
5

nice place

Manager's Response

Thank you for your stay and review! We are happy that you enjoyed the condo and we would love to host you again any time!

Great Trip, Great Condo

July 2024

Overall
5

Really enjoyed our stay. Living Room had plenty of of space for 6. Furniture was comfortable. Elevators were quick (a little backed up for move in and move out, as expected). Pools never too crowded. Great Fireworks viewing. Could walk to many restaurants. Overall great experience.

Manager's Response

Thank you Allison for your kind review of the condo. We are so happy you enjoyed your stay and we would love to host you again in the future!

The condo was great

June 2024

Overall
5

The condo was great and very clean loved the view .

Manager's Response

Thank you for your positive review. We are happy that you enjoyed the condo and the view. We look forward to hosting you again in the future!

Had a phenomenal vacation

June 2024

Overall
5

Had a phenomenal vacation with this condo great view great place exactly like the pictures

Manager's Response

Thank you Michael for your kind review. We enjoyed hosting you and are happy that you enjoyed your stay. We would love to host you again anytime.

Calypso

June 2024

Overall
5

Overall stay was great. Will definitely do it again

Manager's Response

Thank you for your review! We enjoyed hosting you and are glad you had a great stay. We look forward to hosting you again in the future!

Place was clean, well stocked kitchen necessities

May 2024

Overall
5

Place was clean, well stocked kitchen necessities, and the master bed was very comfortable. The resort was great. Good amenities and easily walkable to many restaurants and activities. Would definitely stay here again.

Manager's Response

Thank you Stephanie! We are so happy to hear that you enjoyed the condo, that the bed was comfortable, and that the resort had good amenities. We appreciate your stay and taking great care of the condo. We look forward to hosting you again in the future!

Good Experience

May 2024

Overall
5

Good communication / Nice room / Great location

Manager's Response

Thank you Dana for your kind review of the condo and your stay!

Overall stay was good

April 2024

Overall
5

Enjoyed our stay overall although both sinks in the bathroom did not have stoppers that worked properly-broken Making it difficult to retrieve anything dropped in the sink. Couldn’t easily remove stopper once inserted.

Manager's Response

Thank you for the feedback! We are happy that your overall stay was good.

Nice kid friendly environment

March 2024

Overall
4

Nice kid friendly environment would come back

Manager's Response

Thank you for your review of the condo and your stay!

Very clean place

March 2024

Overall
5

Very clean place. I would higjly recommend.

Manager's Response

Thank you Melissa! We appreciate your stay and kind review of the condo!

The condo was very clean and welcoming.

December 2023

Overall
5

This was one of the rare times that a condo actually looked better in person than in the pictures! The host gave great instructions pre-arrival on how to access the parking garage and unit. The condo was very clean and welcoming. The view was gorgeous. It is in easy walking distance to Pier Park and other amenities. The elevators are plentiful and very fast. It was very well stocked other than the fact that there was no hair dryer, so make sure to bring your own. We usually stay at a different resort when coming to Panama City and were unsure how we would feel about this one, but we loved it! We will definitely be back. We travel a lot and this host was one of the best. I can not review the pool area because we did not use it and the tiki car was closed.

Manager's Response

Thank you so much Leslie! We very much appreciate your kind review of our condo and our company. We would love to host you again any time!

Great place and location!

November 2023

Overall
5

Great place and location!

Manager's Response

Thank you for your kind review and your stay. We enjoyed hosting you and look forward to hosting you again in the future!

Condo was located near The Pier

October 2023

Overall
5

Amanda made our last minute reservations a breeze. Condo was located near The Pier which was walkable in 2 minutes!! Will definitely be back !!

Manager's Response

Thank you so much Angela! I'm so happy we were able to help with your last minute reservation and that you enjoyed the condo! We would love to host you again anytime!

Stellar views of the gulf from the balcony.

September 2023

Overall
5

Hat to make a last minute change of plans and was lucky enough to find this gem for the nights we were in need of. Amanda was very helpful with the last minute booking!! Stellar views of the gulf from the balcony. Amazing sunsets and on our last morning we were graced with views of a manatee cruising the shoreline in the clear waters. The condo is well appointed and quiet. The bed was super comfortable and the unit was very nice. Would definitely stay here again if back in the area.

Manager's Response

We were so happy that we were able to help you last minute with the booking. Thank you for your positive feedback on the condo and we are happy to hear that you enjoyed the views and the condo itself. We look forward to hosting you again in the future!

loved everything!

September 2023

Overall
5

I personally think the cleaning/ service fees were too expensive. Other than that loved everything!

Manager's Response

Thank you for your feedback Jim! This helps us create a better experience for our future guests. We are happy you enjoyed everything else!

Great location

September 2023

Overall
5

Great location

Manager's Response

Thank you Jacob. We enjoyed hosting you and look forward to hosting you again in the future!

Condo was very nice and clean.

July 2023

Overall
5

Condo was very nice and clean. Weather was great. Would recommend this place to others.

Manager's Response

Thank you so much for your kind review. We appreciate your stay and are happy to hear you enjoyed the condo! We also appreciate you recommending the condos to others!

Great Beachfront Condo

July 2023

Overall
5

We loved the condo! View from the balcony was wonderful and the condo was well stocked with towels and linens as well as some beach chairs, toy and umbrella. The pools were awesome as they are heated and quite large. Pier Park is literally right behind the condos so we were able to walk to restaurants and other activities and only had to take our car out when we needed to run to target or Walmart (which are only like a 2 min drive). Our only issue was that all of the mattresses were super “mushy” so there was very little support and we had some back aches. But some people like their mattresses that way so that’s really just our personal preference. Overall, we had an awesome vacation and will definitely be back to PCB!

Manager's Response

Thank you so much for your kind and detailed review! This type of information helps other guests when making a decision to book. We are so happy you enjoyed your say and the location of the condo. We would love to host you again any time!

Excellent family vacation spot

June 2023

Overall
5

This was our 2nd time staying in Florida and I must say that we enjoyed it this time even more. Check in process and customer experience was excellent. Amanda was amazing and responded quickly to any questions we had. The property was as described in the listing and truly had anything we needed and was fairly clean. The only thing we were unhappy with was the company that works with the resort on the beach chair rental. They would take up the entire beach displaying their beach chairs leaving others who have their own beach chairs with very little space. Other then that this was a great location and we can’t wait to go back.

Manager's Response

Thank you so much for your kind review of the condo and us! We appreciate your stay and letting us know how your trip went and letting future guests know what to except! We look forward to hosting you again in the future!

A week at the beach!

June 2023

Overall
5

We have stayed in Calypso for so long I don't even remember when we started. This condo was similar to other one BR in size and configuration. Overall, a nice place to stay for the week. We had teens with us, so the sturdy bunks worked out great for them as opposed to some other condos with lesser weight limits. The master was a little tight with the bed and bathroom door, but the size of the bed makes it nice to sleep in. The condo was clean and well stocked as advertised.

Manager's Response

Thank you for your kind review and we are so happy to hear that you enjoyed the condo and your stay. We would love to host you and your family in the future!

Senior/family trip

May 2023

Overall
5

The bed and bunkbeds are very comfortable. Overall we enjoyed our stay. Amanda & Sky are great to work with!!

Manager's Response

Thank you Kristy! We are so happy to hear the beds and bunkbeds were comfortable and that you enjoyed your trip!

Great location!

April 2023

Overall
5

Looked exactly as pictured, can’t beat the view!! The location is great and writhing walking distance of fun and food. Property management company was great to work with!!

Manager's Response

Thank you so much Caroline! We appreciate your stay and kind review. We are happy to hear that the condo was in a great location and as pictured! We hope to host you again in the future!

Awesome

April 2023

Overall
5

Great property. King bed was very comfortable. Would stay there again.

Manager's Response

Thank you for your kind review and feedback! We are happy to hear that you would stay here again!

Good stay

April 2023

Overall
4

Good location. Beautiful view. Condo could use some updating with mattress and furniture.

Manager's Response

Thank you for your kind review and feedback! We greatly appreciate your stay!

Great condo

October 2022

Overall
5

Great condo. View was gorgeous. Amanda was very helpful and communicative. I would definitely book again!

Manager's Response

Thank you so much for your stay and communication! We appreciate your feedback, kind review and would love to host you again in the future.

Nice

September 2022

Overall
5

Nice

Manager's Response

Thank you for your kind review and stay. We appreciate you and your family!

Absolutely beautiful

September 2022

Overall
5

The property was very clean with an amazing view. Additional beach chairs were provided. I only have one suggestion that some food utensils are changed out due to rust looking substance on it. I would return to this property to stay again.

Manager's Response

Thank you so much for your feedback and kind review of the condo! We appreciate your stay and letting us know about the utensils! We would love to host you again in the future.

Family Vacation

August 2022

Overall
5

Our second time staying at the Calypso. First time in this unit. Great location, awesome view from the balcony! Clean and well furnished.

Manager's Response

Thank you for your stay and kind review! We appreciate your feedback and hope to host you again in the future!

Great location

July 2022

Overall
4

Amanda was amazing to work with renting this property. Plenty of restaurants and shops within walking distance. Elevators and parking was not an issue. I drive a Yukon XL and navigated the parking deck without issue. The unit could be a little cleaner (deep cleaning).

Manager's Response

Thank you for your honest review Katie! We appreciate your stay and feedback!

Nice property

July 2022

Overall
3

Good

Manager's Response

Thank you for your review. Any feedback would be appreciated so we can work on any issues that prevented you from giving us 5 stars.

Amazing

June 2022

Overall
5

Incredible location and the condo is exactly as described. After previously staying in a 1st floor unit, we were apprehensive about staying on the 19th floor. Our fears were all for not. The wait for elevators was minimal and the condo was perfect. We did have an issue with the dryer for the entire stay but the property manager was a true professional. It is rare to find anyone that cares about a problem as much as you but Amanda was terrific. She sent out two repair companies and always kept us informed. We will definitely be staying again!

Manager's Response

Thank you so much for your kind review! We appreciate your stay and are so sorry we could not get the dryer working during your stay. We also appreciate your patience with us. We look forward to hosting you again in the future!

Overall good experience

June 2022

Overall
4

The bedroom had an amazingly soft king size bed that we thoroughly enjoyed. The only real negative was the internet did not work very well but we didn’t watch much tv.

Manager's Response

Thank you for the feedback. We are happy to hear you enjoyed your stay. We hope to host you again in the future.

Overall good experience

June 2022

Overall
4

The bedroom had an amazingly soft king size bed that we thoroughly enjoyed. The only real negative was the internet did not work very well but we didn’t watch much tv.

Manager's Response

Thank you for the feedback. We are happy to hear you enjoyed your stay. We hope to host you again in the future.

Highly recommend

June 2022

Overall
4

The condo was clean and comfy. Location was great. Easy walking to pier and to Pier Park. Only complaints was dryer took forever to dry clothes, fridge would freeze items. Didn’t like the parking garage aspect. It was a long walk to garage and then trying to remember where you parked last. we really enjoyed the condo and would stay here again.

Manager's Response

Thank you so much for the feedback! We appreciate your honesty and are happy to hear that you enjoyed the condo. We would love to host you again in the future!

Muy agradable el condominio

May 2022

Overall
5

A muy buen precio

Manager's Response

Thank you Raul! We are happy you liked the condo and we would love to host you again in the future!

Muy agradable el condominio

May 2022

Overall
5

A muy buen precio

Manager's Response

Thank you Raul! We are happy you liked the condo and we would love to host you again in the future!

Beautiful views, nice location

April 2022

Overall
5

Beautiful views, nice location, and cozy bed!! Worth the $$!

Manager's Response

Thank you for your feedback Landra! We appreciate your stay! Great communicator!

Great location

April 2022

Overall
5

Was very impressed, walking distance to pier park, elevators were fast, nice condo!! Will stay again

Manager's Response

Thank you Kelly! We enjoyed hosting you guys and are happy to hear that your experience was a good one!

We will be back! Perfect long weekend

March 2022

Overall
5

Great!

Manager's Response

Thank you for your stay! We enjoyed having you and hope to host you again in the future!

Was great!

March 2022

Overall
5

Was great! The view the atmosphere everything was beautiful. Highly recommend

Manager's Response

Thanks Mike!

Great stay

December 2021

Overall
4

The place was like the pictures. We had a few problems with the dryer being so slow. We cooked in a lot. We had all the utensils we needed. The thing we needed was a vacuum cleaner .

Manager's Response

Hi Chuck! Thank you for your stay! We are so sorry about the dryer. The owner is putting in a new set of washer/dryer, but I know that doesn't help now. We will definitely make the suggestion about a vacuum to the owner! Thank you again!

Great stay

December 2021

Overall
4

The place was like the pictures. We had a few problems with the dryer being so slow.We cooked in a lot. We had all the utensils we needed. The thing we needed was a vacuum cleaner .

Manager's Response

Hi Chuck! Thank you for your stay! We are so sorry about the dryer. The owner is putting in a new set of washer/dryer, but I know that doesn't help now. We will definitely make the suggestion about a vacuum to the owner! Thank you again!

Calypso

September 2021
, Columbus, GA US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a great trip. Sky,the property manager made the booking seamless and made sure we had all the information needed to access the unit seamless.

Excellent location!

August 2021
, bloomington, IN US

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

Very nice condo with amazing view! Perfectly located across from pier park. Exactly as described. Beds very comfortable! We would definitely stay here again.

Great location

July 2021

Overall
4

Good! Except the maintenance or property manager was a rude. There was a refrigerator leak and said to me.”we have rented this unit out all year and there hasn’t been any complaints” well there was a leak and after the third time they finally fixed it! Not just a small leak soaking the little kitchen floor. Thank god! I guess 3 time is a charm

Manager's Response

Hi Daira we are sorry for your issue during your stay. It is true that we had not had any issues up until your stay with the fridge leaking. There was a small pin hole leak in the water line that created a leak and if you were not in the unit all day and come back 8 hours after you left, that would explain why there was so much water. Thank you again for your stay. We hope you will give us the opportunity to host you again.

Nice Condo

June 2021

Overall
5

Nice unit.. not as clean as I would have liked so I cleaned the majority of it myself. Other than that, I would definitely rent this unit again. The Property Manager was super helpful as well.

Manager's Response

Hi Brittany. We appreciate the feedback on the cleanliness, but wish you would have said something during your stay so we could have corrected the issues. Nothing was ever reported to us. When we receive feedback, it allows for us to correct issues when they happen! We are sorry this happened. Thank you again!

Excellent Property

June 2021

Overall
5

Would stay again.

Manager's Response

Thank you Andrew! We would love to host you again!

Beach Weekend

May 2021

Overall
5

Had a wonderful stay. Views and beach were awesome!!! Great property.

Manager's Response

Thank you so much! We appreciate your stay and can't wait to have you back!

Long Weekend

April 2021

Overall
5

My husband and I stayed here for my birthday weekend which also happened to be the weekend for the jazz festival. The condo was exactly as pictured with great views and not far from the elevators. There is a nice little tiki bar on property as you walk out onto the beach. The location is perfect for walking to the Pier Park area. The process for access to the condo and the parking garage - separate fee - was very smooth with quick responses to any of my questions before arrival. We'd stay here again.

Manager's Response

Thank you Michelle! We are so happy you all were able to spend a long weekend with us! We can't wait to host you again!

Very nice view

April 2021

Overall
4

Check in process was very smooth, the apartment was clean. Eye catching view. Reviewing the info provided in the emails and the website makes it easy to find anything you need. Property manager is also very responsive. The pillows and mattresses are not in good condition, needs to be replaced. The door seal needs to be replaced too, since the wind howling sound sometimes gets annoying at night. Overall we enjoyed our stay.

Manager's Response

Thank you Sanaz for your feedback! The mattress in the master bedroom is new, so we are sorry that you did not enjoy that part of your trip. We are happy to hear that your trip overall was a good one and we hope to host you again soon!

Amazing location!

April 2021

Overall
5

Best location on the beach! We walked to Pier Park several times, and drove down Front Beach Road a few nights. Restaurants, nightlife, grocery stores, souvenier shops, all super convenient. I would definitely recommend this place

Manager's Response

Thank you Jill! We are happy that you enjoyed the location and the condo! We would love to have you back!

Nice condo. No long waits for the elevator. Loved the tiki bar!

April 2021

Overall
4

Easy to rent and communication was great. Directions from parking to the condo are a must so that was very helpful.

Manager's Response

Thank you Tracie! We appreciate your stay!

Great Location

March 2021

Overall
5

This condo is a great location! Beach is beautiful!! We really enjoyed our stay.

Manager's Response

Thank you for your stay! We are glad you enjoyed it!

Great Location

March 2021

Overall
5

This condo is a great location! Beach is beautiful!! We really enjoyed our stay.

Great Gulf views

December 2020

Overall
5

Loved hearing the waves! Cute condo that had everything we needed.

Manager's Response

Thank you Angie!!

Great family getaway

July 2020
, Clarksville, TN United States

Overall
4
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
4

The unit overall was nice. It accommodated our family of four very well, and was well equipped with all the amenities for our five day vacation. The master bedroom bed is, unfortunately, very uncomfortable (most everyone likes their own bed anyway). I would recommend the mattresses get replaced as they appear old and broke down (not much support when you can feel the springs in your back). Our only complaint of the Calyspso condo facility was the location of the elevators and difficulty passing down the hallway with two-way people traffic. Not convenient when coming up from the beach, parking garage, etc. The unit was very affordable considering July is a peak season in PCB. Great location to Pier Park, restaurants, and shopping.

Calypso 1907 - 01

June 2020
, Woodstock , GA US

Overall
3
Services from rental manager
4
Cleanliness
3
Location
5
Property condition
2

Great location and beach services.

Very dirty condo

August 2019
, St. Louis, MO US

Overall
2
Services from rental manager
3
Cleanliness
1
Location
5
Property condition
1

Property location is great. Property was very dirty when we came in. I called to report but didn't get anyone to call me back. Furniture is very outdated it definitely needs an upgrade. The biggest issue was how dirty it was....ceiling fan in the bedroom had layers of dust as well as the fridge, floors haven't been swept in months.

Manager's Response

Hey Sasa, I am glad that we were very helpful to you during your stay! I did receive a phone call at 11:09 pm at night regarding parking passes. We did get back to you about not receiving parking passes in your email & we resent that to you. You never told us of any issues cleanliness wise on the property. If we would have been notified you were unhappy with the cleaning. We would have sent the house keeper back to make sure the unit was up to your satisfaction. These units are inspected before arrival. We have had guests in this property all season, the floors have been done between each guests arrival. Occasionally the housekeeper can miss some sand on the floors. The ceiling fans are running when the housekeeper is the unit cleaning, we will make sure those are taken care of now. Thank you for letting us know. Our apologizes you were unsatisfied with the rental. We would love to change your experience by you coming back again!

Not a 'Splendor' in my opinion

July 2019
, Newburgh, IN United States

Overall
3
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
3

Inconvenient getting to/from parking garage to condo. Room had sand all over floors when we checked in and I spent 45 minutes trying to clean it up. Saw 2 bugs in kitchen upon arrival. Condo doesn't even provide hand soap by sinks.

Manager's Response

Hello Natalie, We apologize you were unhappy with your rental! The units are inspected before guest arrival. Pest control on site goes into property when a guest is not in the unit. If they came in and sprayed after the fact of it being checked, we did not see the dead bugs. If we would have been contacted during your stay we would have been more than willing to get someone in the unit to fix what was wrong. We will most definitely relay this to our housekeeping staff. We do not provide soaps in the rentals, just your basics to get you started - trash bag per can, paper towels, roll of toilet paper per bath, 2 laundry pods & 2 dishwasher pods. This is also listed in the Rental Agreement that we send out & have singed before arrival. We would love to change your experience by you coming back to stay with us!

Calypso

July 2019
, Portageville , MO US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The unit was in a perfect location for walking to Pier Park. Upon arrival the unit was clean and ready. The property manger was very helpful and quick to answer any questions.

Manager's Response

Thank you so much Tonya for your review! We are happy to help as we are needed! We hope to see you back!

Stay during Jazz Fest

April 2019
, Pittsburgh, PA US

Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

Very good with one exception
No air conditioning for 24 hours--housekeeping needs to check before next guest arrives

Manager's Response

Thank you Judith for your review! We do apologize about the Hvac system not working. The onsite had shut it off without notifying us, They were able to get it on the next day for you! I am glad you enjoyed you vacation! We hope to see you again!